​For all businesses, making the right impression the first time and every time is paramount. Several things go into making a decent first impression on potential customers, partners, or employees, and the cleanliness of a workplace ranks at the very top of them.

Although the quality of a business’s ideas, products, services, and employees matter, as SCUDOre.com explains, the primary way people assess the business is through the appearance of the place where it does business. For humans, perception is reality, and you can control people’s perception of your business.

The way you present yourself determines the expectations people have of your business. A nicely dressed bad idea will win more attention than a brilliant idea that is dressed in dirty overalls. When people eventually realize the terrible idea, they will not automatically turn to a good idea.

The point is; how clean and tidy your commercial building is can hurt or help your business. The cleanliness of your premises and the kind of person you hire to clean it communicates a silent message about the quality of people who work in the building.

What kind of message is your retail space, office, warehouse, or factory sending out? What is the best way to approach the cleaning of your commercial building and ensure the best outcome for the businesses that occupy the space?

Every serious business should hire a professional cleaning service to keep its business premises clean. Your cleaner should be a strategic planner because of the impact of a clean building on the quality and volume of customers that visit your business.

Although the cleaner is not a member of your staff, their performance - the kind of environment they create - can impede the output of your employees and the success of the businesses in the building. That is why you must approach the process of hiring a cleaner for your property the same way you approach hiring employees.

The cleaner must understand your business’s goals and objectives and how the cleanliness of the premises helps the realization of that vision. They must understand how to keep the premises clean without disrupting your workflow. They must value timeliness and be thoroughly professional.

The only way to ensure that the cleaner has all these qualities is to hire a professional cleaning service. A professional cleaner can meet the unique requirements of a busy workplace. What does hiring a professional cleaning service do for your commercial building?

1.  Create a welcoming ambiance
The businesses in the building are not only competing with other businesses, but they are also competing with customers’ expectations. What frames customers’ expectations? It is the images and messages they see on TV and the internet. Your customers will arrive at your premises expecting the facility to match what they are accustomed to seeing online. The cleanliness and tidiness of the building are two things visitors will observe. A professional cleaning service can help your premises shine in these two areas.

2.  Boost employee morale and productivity
People’s surroundings have a remarkable influence on their emotional state. Cluttered spaces create anxiety and interfere with our ability to focus on tasks. Clean, spacious, and tidy rooms, on the other hand, help us to relax, as well as improve our creativity and willingness to work with others. A cleaner workplace means happier employees. Happy employees produce their best work, and they treat customers with respect and consideration. 

3.  Reduce the number of sick days
Professional cleaners will clean your building in a way that rids the space of bacteria, dust, pollen, and all kinds of allergens or pathogens. They know the right cleaning solutions and methods to sanitize surfaces. They will identify the hard-to-reach areas in your building where dirt and foul odors hide and clean them out. The result is a workplace where the employees are less likely to get ill. This will impact the bottom line positively.

4.  Make and save more money
Hiring a professional cleaner means you can focus on those aspects of your business that only you can do. Instead of spending your time looking over the shoulders of an amateur cleaner, you can spend time improving your core competencies. That gives you a chance to become better at what you do and make more money, as a result. Also, a professional cleaner will save you money by reducing natural wear and tear on your building and its content. That is because the cleaner will use cleaning methods that preserve the materials in the house while also removing substances that wear down the building.

Hiring a professional cleaning service puts you in complete control of your building’s cleaning needs. You will have all of the cleaning company’s expertise at your disposal. That means regardless of the cleaning challenges in your commercial building, you will always maintain a welcoming environment for everyone who uses the property.

When it comes to brooms, the cleaning business would be lost without them.  Around this spooky time of year though, brooms take on a magical meaning.  Besides being a historical cleaning tool, folklore believed brooms had magical cleansing properties, possessing the ability to “sweep” out negative energy and bad luck. 

 ​Furthermore, It is speculated that the use of brooms date back to cave-dwelling times in a crude and primitive form.  These were cobbled from a stick and twigs or straw and didn’t last very long.  As of 1797, the quality of brooms improved drastically when Farmer Levi Dickenson of Hadley, MA crafted one for his wife with a variety of sorghum tassels.  When the neighbors heard of the craftsmanship, word spread like wildfire, leading Levi to start manufacturing his handmade brooms .  

We know that brooms are important, whether they are magical or not.  But are you using the right broom on your floors?  Let’s look at the right broom for the job.  Tile floors have a glossy finish, keeping them resilient and looking nice.  For this reason, it is best to use brooms with bristles made of flexible materials like rubber.   Check out this broom made by EvriHolder.  

Likewise, a soft bristle broom is recommended on hardwood floors to avoid scratching the finish.  Horse hair bristles are fine and soft, helping your floors maintain a sparkling luster.   This ergonomic Bissell broom will help you get the job done.  

On marble floors, microfiber brooms and dust mops are designed to handle the brittle texture.  Sweeping should be done on a fairly regular basis, as procrastinating will make the dust much more difficult to clean later.  Here’s a nice one to splurge on from MicroFiber Wholesale.  

For concrete floors, a more rigid bristle helps to sweep away large debris.  Still, an outer layer of soft bristles are necessary to pick up fine dust particles, and a more lightweight handle mitigates sweeping fatigue.  ​This one, called the “bulldozer”, lives up to its name.

For those on a budget, this all purpose broom from casabella will help you pick up any debris with its densely packed bristles.  Pair it with this OXO dustpan to leave not a speck of dirt on the floor.  

If you’re the type who respects a sturdy broom for both your sweeping and flying needs, make sure you know the floor you will be using it on.  Happy Halloween!  

Seasonal cleaning is daunting, but everything is easier when broken down into steps.  Check out this list to know where to start:

1. Before deep cleaning, start with organizing.  This will involve an overhaul of all your cluttered cabinets and closets, as well as an investment in organizational supplies.  Start in the kitchen, throwing away anything expired.  Sort your spices and dry goods, then move on to your perishables.  Refrigerator organization is the most important!  You don't want to run into two month old leftovers.

2. Gather supplies.   Make sure your vacuum has all its attachments, your duster is operational, you have plenty of clean rags and brushes, and all the right cleaners.  Household items like borax, baking soda and vinegar are affordable cleaning chemicals, and you can make your own all purpose cleaners.

3. Start high to low, focusing on the more public rooms first as they will need the most attention.  High dust, vacuum drapes and curtains, clean window sills and wells, clean baseboards.  Pick up clutter, spot clean spills, clean electronic screens.  Then make sure you get into the deep cleaning, leaving no cushion unturned.  Don't forget to clean smoke alarms and replace their batteries.  

4. Using the high to low method, move to the less public areas like the kitchen, bedrooms and bathrooms.  Go through your closets and dressers and donate unwanted items.  launder any linens that don't get much attention.  Rotate your mattress and put new sheets on the bed.  In the bathroom, clean the toilet basin, sinks, and bath tubs.  Polish mirrors and chrome fixtures.  Put some elbow grease into grout removal and mop floors.  In the kitchen, wash and put away dishes.  Vacuum the coils behind your refrigerator, change stove drip pans, clean the oven, sanitize surfaces and clean your dishwasher.  

5. Clean the outside: remove debris from the lawn, clean gutters, trim tree branches, prune shrubs and bushes, power wash decks, patios, siding, etc.  Dry out hoses, fountains, birdbaths and irrigation systems and store in a dry place.  Aerate the soil, feed the lawn, and protect any cold sensitive plants.

Elizabeth Carter--Office Manager, Country Club Janitorial.  

National Environmental Services week started This past Sunday, September 13th and ends On September 19th.  Let's take a moment to appreciate these frontline workers: in healthcare facilities, schools and apartments.  We couldn't thrive without them!

For more information, click here.

There are two types of people: tidy people and procrastinators.  Some of us find it easier to clean while they go, while others (like me) prefer to put cleaning on the backburner until it becomes, shall we say, “noticeable.”  But there is a reason seasonal cleaning is a tradition: clutter is bad for the psyche.  

Most of us know the feeling: that anxiety you get when you’re looking at a pile of laundry.  Stressful, right? That’s because clutter manifests itself both physically and emotionally.  Decluttering your home or work space has proven effects on reducing anxiety.  Feeling like things are in order reflects a feeling of wholeness and self-efficacy.  In addition to these benefits, it can also reduce the stress of family tension.

Proper energy flow of one’s personal space is rooted deeply in Chinese spirituality, but Psychologists have also studied these principles and their effect on psychological well-being.  This philosophy, Feng Shui, is more complicated than just the absence of clutter, although this is the most fundamental step to effective energy flow.  https://fengshuinexus.com/feng-shui-tips/feng-shui-treating-mental-illness/).  Feng Shui’s central philosophy emphasizes the balance of the five ancient Chinese elements: fire, water, earth, wood and metal.  When these five elements are in proper balance and objects are placed efficiently, Ch’i (also known as Qi), the flow of positive energy, is promoted.  Although there is no scientific backing to the flow of Ch’i facilitating well-being, individual principles of Feng Shui have been tested.  Color, sound, presence of natural light and absence of clutter all have profound effects on mood.

Through certain elements of Feng Shui, we can improve both our mental well-being and self perception.  Principles like decluttering, furniture arrangement and the selection of color and shapes in your decor can boost energy by engaging your brain in problem-solving skills.  This practice can also take your mind off of stressful thoughts and allow insights into external situations.  You are also improving your health by removing pollutants in the Feng Shui decluttering process.   You are cleaning things that could grow mold or bacteria (such as dirty dishes or trash) and removing dust particles and toxins from the air through the movement of objects.  Modern Feng Shui also focuses on the minimization of “environmental pollutants,” such as irritating sounds and noises that aren’t salient to your consciousness, but still have an impact on your mood.  

​Most notably, there’s that feeling of accomplishment you get when you spend your day cleaning.  You can physically see all the work you’ve done, which is a huge mood elevator.  Feng Shui may not have official scientific backing, but decluttering your home feels like wiping the slate clean of physical and psychological burden.  

Enjoy this video on the uses of vinegar for cleaning! From the Youtube Vlog:   Andrea Jean Cleaning

When Labor Day comes to mind, many think of it as the end of summer: marked by back-to-school sales and the last day of open swimming pools.  Its tribute to workers as the backbone of the economy and society comes as more of an afterthought.  

There is some debate over who started the holiday (Some believe it to be Peter McGuire, General Secretary of the Brotherhood of Carpenters, while others think that Matthew McGuire, a Machinist was responsible),  But we do know it gained government recognition in 1885, and was passed into national law on June 28th, 1894 by President Grover Cleveland. It is a holiday rooted in the grassroots movement of labor unions.  So how have cleaners influenced Labor Laws?  The most potent and notable movement started 30 years ago: Justice for Janitors.  
​
Labor Day 2019 was kicked off by unionized janitors in the nation’s capital negotiating contracts on behalf of the highly immigrant-employed industry. These very same janitors also initiated The “Fight for $15” rally cry in D.C., a movement that has gained momentum nationwide.  Without the original Justice for Janitors assembly in 1990, these movements would have a significantly smaller platform.

It began as a peaceful strike for the right to organize in Century City, Los Angeles by immigrant janitors, but ended in a barrage of violence against the protesters: resulting in dozens of hospitalizations and 60 supporters of the movement being unlawfully detained. This act of violence against the vulnerable community only stood to strengthen the movement as they regrouped at a nearby park later that day, receiving press coverage of the violence they faced daily.  Over the course of the weeks following the incident, public outrage incited its spread.  L.A. Janitors won their union and inspired peaceful protests across the country, starting with the nation’s capital.  Janitors in Miami used fasting to communicate their message: in wheelchairs from their famished state, they shouted in Spanish “Union or Death”.  In Houston, 5,000 Janitors won their first time union contract in a “right-to-work” state, even though the participators of the non-violent demonstrations had their bail set to $20 million dollars for peaceful civil disobedience.  By using multiple pacifist strategies, the janitorial labor force was able to succeed in obtaining fair treatment by targeting the real estate industry elites.  

Kansas City Public School janitors have followed suit by voting to unionize in 2016.  Union workers have addressed the problem of a decline in cleanliness due to under staffing, a problem solved by the formation of the KCPS janitors union.  The custodians are now better able to care for the schools as members of the union SEIU Local 1.  “My coworkers and I came together on the job so we could have a voice in keeping KCPS as clean and healthy as possible,” said Velma Chapman, a custodian at Lincoln College Preparatory Academy.

Labor Day is a holiday to celebrate all workers, but in a post Covid-19 world, front line workers deserve and extra special shout-out.  According to NIOSH Director Dr. John Howard, “The best way we, in the occupational safety and health community, can honor workers today and throughout the year, is to ensure safe and healthful working conditions for every man and woman—young and old alike.”  Let’s remember this on Labor Day, and every other day for that matter.

Other special days for cleaners:
National Healthcare Environmental Services Week: September 13th-19th 2020
 National Custodian Day: October 2nd, 2020

We’ve all been there: caught in the loop of working to the point of exhaustion.  Sometimes it’s difficult to remember how it escalated to this point.  Burnout has become so ubiquitous the World Health Organization has classified it as an “occupational phenomenon.”  Before you feel complete burnout, learn to identify the warning signs: 
​

• Having a negative attitude towards work
• Dreading work/ wanting to leave
• Low energy and little interest
• Trouble sleeping
• Increased absences
• Feeling empty, drained or emotionally withdrawn
• Physiological symptoms like headaches, body pain, or increased illness
• Irritability with co-workers or customers
• Feeling unrecognized or unappreciated, having feelings of self-doubt
• Lack of accountability for mistakes
• Thoughts of quitting work or changing roles
• Self-medicating with drugs or alcohol
• Decreased efficiency      

If you start feeling one or more of these symptoms, it might be time to reevaluate your work boundaries and lifestyle.  Although we frequently think of high workload when it comes to burnout, it’s really only one of six elements.  Control, reward, fairness, community and values are the other five.  Working too much leads to less socialization and relaxation time, inhibiting your ability to recharge.  Lack of supportive relationships and not getting enough personal help are also contributing factors.  Certain personalities are more a vulnerable: including Type-A, overachieving or perfectionist personalities.  

Recovery 
Your body is designed to recharge and restore itself.  When you’re starting to feel the burnout, it is more important than ever to make positive lifestyle choices and practice self-care.  For example: the average adult requires between seven to nine hours of sleep.  Some may require more or less depending on that person and their immediate need.  This is critical: not only to recover from burnout, but also to stay healthy and boost your immune system.  

Other healthy lifestyle choices like eating healthy, small meals throughout the day and getting at least 20-30 minutes of outdoor time/exercise also aid in restoring your energy.  Avoid caffeine and alcohol as much as you can, as these substances can affect your mood and energy levels.  Different personalities also require different types of self care.  For an extrovert, being around friends is a good recharge method, whereas introverts refill their cup with much needed alone time.  
​ 
Prevention 
As an employee, there are a few things you can do to regain control of stress.  An article posted in helpguide.org  suggests following the three “R’s”: recognize, reverse, and resilience.  Recognition is the most critical step and involves a level of self-awareness.  If you are prone to feeling burnout (or even if you think you’re not), recognize the warning signs before it hits you at full impact.  Reverse the damage by seeking support, both on and off the job, and taking immediate steps to manage stress.  Make friends at work that can support and relate to you, and turn to those closest to you in your personal life.  Lastly, build resilience by taking care of your emotional and physical health.  Follow healthy lifestyle habits, and don’t be afraid to seek help for your emotional and psychological needs. Take time off work when needed.  Sometimes the primary source of burnout comes from working in an ill-fitting position.  Your skill set, inherent talents and personality determine which job you’ll thrive best in. Robert L. Bogue, co-author of “Extinguishing Burnout: A Practical Guide to Prevention and Recovery” explains the paradigm of operating within your natural state: “When you’re operating outside of your natural state, you are consuming energy.  The more in alignment you become, the less you’re demanding of yourself and the more personal agency you build up.”  If you feel like you’re in the wrong career, it might help to develop a career strategy to find a position better suited for you, or use job analysis and crafting in your current position.  This allows you to clarify the expectations of your role and work with your team to delegate tasks based off of individual strengths and weaknesses. Finding a harmony in your career is also important.  Although establishing a work-life balance is necessary, it is much easier to avoid burnout when you’re doing something you’re passionate about.  

How bosses can provide burnout prevention/recovery for staff:
Circumventing burnout is a lot easier when the boss is supportive of their employees’ stress and lifestyle management.  As an employer, here are some strategies you can take to prevent burnout among employees:

• Provide clear expectations for employees and make sure they understand
• Make sure employees have the resources needed to fulfill expectations
• Provide ongoing training
• Highlight employees value and contributions to the organization
• Enforce reasonable hours and boundaries, allowing flexible time off options.
• Make sure your expectations are reasonable and attainable
• Encourage social support and physical activity
• Consider leadership and management approaches to avoiding burnout.  

Help to identify the overachievers and “yes” workers, and try to avoid putting the demands of compensating for other workers on them by giving them choices.  They may expect the most demanding projects, so giving them the option for simpler tasks will help to prevent overload.  

Regardless of if you are the employee, the manager or the boss, it is important to set boundaries for yourself and your workers.  You can do this by scheduling free time.  If you are the employee, allow time in your day to decompress and recharge.  This includes allowing for vacation and sick days.  A change in scenery can help gain a fresh perspective.  This includes allowing yourself time to unplug from technology.  Remember that the best work is done when working in your element and at full capacity.  No one can pour from an empty cup.  

Recently, one of our accounts had a run-in with three members of their staff contracting Covid-19.  The situation played out something like this: An employee came in without symptoms.  While working, he aimed a few small portable fans directly at his face.  What followed were two other employees contracting Covid-19: incidentally right in the trajectory of the fans’ air current.  What he posited was, do fans aid in the transmission of Covid?  The answer seems obvious: it’s a droplet-born disease and fans propel air.  But fans and forced air heating and cooling are so ubiquitous; it’s not something that really crosses our minds.

According to an article published on the Nursing Center website, “the infection control concern is the potential for a fan to spread aerosolized human pathogens from biofilms and re-suspension of dust that may settle onto the patient or environmental surfaces in the immediate vicinity of the patient.”  Box and floor fans are the biggest culprit, but ceiling fans don’t limit the spread of the virus unless they are working completely and properly and are paired with an adequate HVAC system.  Forced air and AC window units also potentially play a role in the spread.  A recent study conducted by the CDC looks at an outbreak in China.  ​This study looks at a woman in China who attended a restaurant before showing symptoms. The four people sitting behind her in the restaurant started showing symptoms shortly after she did.  It is speculated that the air conditioning window unit spread droplets from her speech to the tables behind her. 

There are times, if utilized properly; fans can decrease likelyhood of coronavirus cases by increasing ventilation.  According to the EPA website, fans can increase airflow from outside and decrease the stagnant air that allows Covid-19 droplets to linger for longer times when placed in front of a window.  The fans can face toward the window to blow the inside air out, or vice versa. 

If window ventilation is not possible, forced air systems should be replaced with filtered air systems.  The installation process for this isn’t immediate, but a portable HEPA unit can be used until the process is completed.  Proper heating and cooling is important to keep staff and patrons safe.  Keep air well ventilated, but remember that no one is a "fan" of viral droplets being blown onto their face.